What does Gü mean?

Our name came from our delicious goo-ey puds and the umlaut above our ü, is simply a smiley face. We are passionate about producing the best quality treats. Our team of patisserie chefs are committed to sourcing the best ingredients for their sweet creations in our kitchen.

Where is Gü HQ?

Our HQ is in Shepherds Bush, London and our delicious treats are produced in Bishops Stortford.

Are you on social media?

Yes we are, please share your Gü moments with us:

Instagram - @GuDesserts

Facebook - @GuDesserts

Twitter - @GuDesserts

Where can I buy Gü?

Gü treats are available from all major supermarkets in selected stores and online. These include Tesco, Sainsbury’s, Waitrose, Asda, Morrisons, Co-op and online on Ocado. Have a look at our store locator page to find your nearest stockist.

I want to sell Gü, what do I do?

Good plan. If you’re an independent retailer or café/restaurant you can buy our desserts for resale at wholesalers, including Booker.

Which of your products are suitable for vegans?

There are six products in the Gü Plant range are gluten free, including our Free From Zillionaire Cheesecake, Free From Spanish Lemon Cheesecake, Free From Chocolate & Vanilla Cheesecake, Free From Salted Caramel Cheesecake, Free From Dark Chocolate with Salted Caramel Mousse and Free From Chocolate with Ganache Mousse.

Which of your products are suitable for vegetarians?

Most of our products are suitable for vegetarians but there are currently nine products across our Gü range which contain gelatine. These nine products are our Peruvian Lime Cheesecakes, Gü-Zillionaires' Cheesecakes, Wild Strawberry & Clotted Cream Cheesecakes, Cappuccino Cheesecakes, our Gü Light Double Chocolate Desserts and Gü Light Mango, Mandarin & Passion Fruit, and our Gü Inspirations range including our Cookies & Cream Desserts, Red Velvet Desserts and Chocolate & Honeycomb Desserts.

Which of your products are gluten free?

The six products in the Gü Plant range are gluten free, including our Fre From Zillionaire Cheesecake, Free From Spanish Lemon Cheesecakes, Free From Chocolate & Vanilla Cheesecakes, Free From Salted Caramel Cheesecakes, Free From Dark Chocolate with Salted Caramel Mousses and Free From Chocolate with Ganache Mousses.Some of our other puds do contain gluten and some do not. So, we’ll always show that on the packaging and online too. We do our best to make sure there is no cross-contamination, but any of our treats that aren't in the Free From range may contain gluten traces due to shared production lines.

I've got a tree nut / peanut allergy. Can I eat your desserts?

On site we handle Almonds and Hazelnuts. Whilst we take every precaution to prevent cross-contamination, we cannot guarantee that there are no traces of these nuts remaining in our products, hence the nut warning on our packaging.
We do not physically handle Peanuts on site and do not allow staff to bring any nuts onto site however we *cannot guarantee* that the raw materials we use are not manufactured by peanut-free sites and our raw materials are not all guaranteed to be free of peanuts; for example, the producers who supply our pecan nuts also handle peanuts. As such we advise our products should not be consumed by nut-allergy sufferers.

Do any of your products contain alcohol?

None of the products in our current range contain alcohol. However, we may launch alcohol containing products in the future so please do check back in if you’re unsure.

Is the palm oil you use in your products sustainable? And which products contain palm oil?

Some of the products within our range use palm oil, which is sustainable palm oil only, within their recipe. Palm oil is currently used as the fat component within these products for the delivery of consumer-preferred taste and texture. The amount of palm oil used in each product is currently less than 6%.
Our palm oil suppliers are members of the Roundtable on Sustainable Palm Oil (RSPO), an international non-profit organization whose mission is to make sustainable palm oil the norm by advancing the production and use of palm oil products and developing global standards for the entire supply chain of sustainable palm oil. Please also be assured Gü Puds' use of ingredients is regularly under review and we are sure to take into account feedback from our consumers and retail partners as part of this.
For your information, our soufflés and mousses do not contain palm oil within their recipes.

Do you run a ramekin returns programme?

We’re serious about doing our bit for the environment. Whilst we do not currently run a ramekin returns programme, we make all our ramekins out of 65% recycled glass that’s 100% recyclable too.

What are the recycling instructions for your packaging? (ramekin, foil, box)

Our packaging, including the ramekin, the foil lids and outer card boxes, can also be recycled and we actively encourage this. We are members of the OPRL scheme, so you will find recycling instructions on the side or back of each of our packs. Please check your local recycling services and household bin collections with your local council.

What can I do with empty ramekins?

Our ramekins are 100% recyclable but can also be reused, our customer love sharing on social media the creative ways they’ve used them. Take a look at our Ramekin reuse page for inspiration!
Life Hack: Pringles lids fit perfectly on our ramekins

Why can't the Hot Chocolate Brownies, Apple & Salted Caramel Sponge Puddings and Sticky Toffee Puddings be cooked in the oven when the Hot Chocolate Souffles can be?

Our special preparation and baking techniques mean that the Hot Chocolate Brownies, Apple & Salted Caramel Sponge Puddings and Hot Sticky Toffee Puddings have already been cooked in the oven and simply need reheating, whereas the Hot Chocolate Soufflé is baked for the first time in your oven. If reheated, this may cause excess pressure on the ramekin and therefore we don’t recommend it. Alternatively, our Hot Chocolate Melting Middles come in a paper casing and can be heated in a microwave or oven.

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